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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Francisco Vazquez

Francisco Vazquez

March 13, 2025

5  out of  5
rating by Francisco Vazquez
"Excelente servicio muy contento de estar con ustedes Vanesa tiene un exelente servicio al cliente"
We responded:
"Muchas gracias Francisco. Apreciamos mucho su comentario y la oportunidad de ser su agencia. "
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CannFam4 daddjonkota

March 3, 2025

5  out of  5
rating by CannFam4 daddjonkota
"I'm very happy with my coverage and my rate on my autos (3) and renters. Jeff and his staff are very knowledgeable and helpful if I have any questions. And will use them for any other insurance needs i may have. Jeff even helped me with an IRA Rollover. I'd highly recommend them. Thank you 😊"
We responded:
"Thank you Jason for the review! We are excited to have you as part of our State Farm family and look forward to helping protect what is most important to you."
Profile photo of Katheryne Zuñiga

Katheryne Zuñiga

February 9, 2025

5  out of  5
rating by Katheryne Zuñiga
"Excelente servicio."
We responded:
"Muchas gracias por el comentario y por escogernos comp tu compania seguro"
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Cinthia Ram

November 21, 2024

5  out of  5
rating by Cinthia Ram
"Best State Farm staff!!! Thank you everyone there! Vanessa, Jeff Betty! Good prices and they’re always helpful and quick to respond to any questions or things I need."
We responded:
"Thank you Cinthia! We appreciate the opportunity to be your agency and your kind words."
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Jim Bown

October 12, 2024

5  out of  5
rating by Jim Bown
"I met with Alexus T. and in less than an hours time I said Goodbye to Flow & Jamie & HELLO to Jake for my Home & Auto Policies! It was our first face to face meeting & right off, she made me feel like a valued long term customer. Need insurance, Valler Insurance Agency Inc. in Rio Rancho, NM is the place to go. 👍👍"
We responded:
"Thanks for the kind words Jim! Alexus is awesome! We are happy to be your Good Neighbors!"
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Patricia Bolliger

September 14, 2024

5  out of  5
rating by Patricia Bolliger
"Beth has given me incredible customer service while dealing with a car accident. After my experience, I fully trust this company to take care of all of my insurance needs. Car and house insurance through Jeff Valler State Farm for life!!"
We responded:
"Thanks Trish! You are correct, Beth is a rockstar! We are glad we were able to help with this terrible situation and happy everything is going to end up well."
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Kasi Lajeunesse

September 4, 2024

5  out of  5
rating by Kasi Lajeunesse
"Each time I work with someone, everyone is kind and professional, make quick work of what I need and provide a pleasant experience which ends with all needs met and any questions answered."
We responded:
"Thanks Kasi, our goal is to provide the best experience in the insurance industry. We appreciate you and the opportunity to be your agency."
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Raul Mata

August 15, 2024

5  out of  5
rating by Raul Mata
"I am currently insured through State Farm and it’s all thanks to Vanessa. She is professional, bilingual and very knowledgeable. Any question you have, she has an answer. If you go into to this office make sure you ask for Vanessa!"
We responded:
"Vanessa is a rock star! We are lucky to have Vanessa as part of our team and you as a policyholder. Thank you for your support!"
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Martha Mata

August 14, 2024

5  out of  5
rating by Martha Mata
"La mejor agencia que hemos tenido. El agente Jeff es muy atento y también sus trabajadoras. Estamos muy contentos."
We responded:
"Thank you Martha! We appreciate the opportunity to be your agency."
Profile photo of Carly Ricks

Carly Ricks

August 14, 2024

5  out of  5
rating by Carly Ricks
"Great customer service and reasonable prices."
We responded:
"Thanks Carly! We appreciate the review!"
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Sylvia Rae

August 12, 2024

5  out of  5
rating by Sylvia Rae
"I am 78 and have worked with the public my entire life but I have never dealt with any kind of insurance. The Jeff Valler company - Alexus - my agent was so incredibly helpful. She explained things in layman's terms and always had an answer my questions. We are so very happy and thankful to find this company. They get a 20 star from us. 5 is not good enough."
We responded:
"Thank you Sylvia! We appreciate the opportunity to be your agency and we are glad you are happy with the service we provide. We look forward to working with you and getting to know you even better."
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mari mata

July 16, 2024

5  out of  5
rating by mari mata
"Vanessa service was great!"
We responded:
"Thank you for the feedback Mari! You are correct, Vanessa is great!"
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Aaron Manzanares (Del Rio Signs)

June 27, 2024

5  out of  5
rating by Aaron Manzanares (Del Rio Signs)
"Jeff Valler and his team are great! They are ALWAYS available when i need them! To say they go above and beyond is an understatement. They have taken care of all my insurance needs. Highly recommended!"
We responded:
"Thank you Aaron, we are thankful for your business and appreciate the positive feedback."
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Bryn Reid

June 18, 2024

5  out of  5
rating by Bryn Reid
"Jeff and his team are amazing! World class service and client experience."
We responded:
"Thanks Bryn! We are excited to work with you and thankful to be your agency."
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Infinity Builders

April 28, 2024

5  out of  5
rating by Infinity Builders
"I highly recommend Jeff and his staff"
We responded:
"Thank you for the review! We work hard to provide top notch service and coverage."
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Elaine Gauden

April 14, 2024

5  out of  5
rating by Elaine Gauden
"We are glad you're our agent"
We responded:
"We are thankful to be your agency Elaine!"
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Amanda Padilla

March 29, 2024

5  out of  5
rating by Amanda Padilla
"No issues. Nice people answering the phones! Easy cancellation process."
We responded:
"Thank you for the review Amanda, we appreciate your kind words."
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Geoffrey Howard

March 22, 2024

5  out of  5
rating by Geoffrey Howard
"Nothing but a friendly vibe combined with professional staff. Best rates around and I highly recommend."
We responded:
"Thanks Jeff! I mean Geoff! It was great to meet you the other day and we look forward to being your good neighbor for a long time."
Profile photo of Jean Gibson

Jean Gibson

March 12, 2024

5  out of  5
rating by Jean Gibson
"Excellent service"
We responded:
"Thanks Jean, we appreciate the opportunity to be your agency. I’m glad we were able to help with your insurance needs and look forward to working with you in the future."
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Mary Lay

February 4, 2024

5  out of  5
rating by Mary Lay
"Jeff Valler and his agents are all very kind and caring. Every time I have had contact with in person or on the phone they could not be more helpful in finding the resolution to my problem. Thank you!"
We responded:
"Thanks Mary! We work to be your good neighbor agency and take good care of you! We appreciate the opportunity to be your agency!"
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Alexus Turcios

October 25, 2023

5  out of  5
rating by Alexus Turcios
"Jeff and his team are amazing!! They are kind and they always try to work with you. Always feel respected when I go in :)"
We responded:
"Alexus, we appreciate the opportunity to be your agency. Thank you for trusting us with your auto and life insurance!"
Profile photo of Natalia Rutz

Natalia Rutz

July 18, 2023

5  out of  5
rating by Natalia Rutz
"Mr.Valler and his staff are amazing and work to try and get you the best prices for insurance (not just because you're an old student of his when he was a math teacher lol). His staff is super sweet! So, go get you a quote and hopefully great insurance and a great staff that will help with any questions or concerns, you might have!"
We responded:
"Thanks Nat! It’s been awesome for me to be your teacher when you were in high school and now your State Farm agent. Very cool for me to see you grow up."
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Randy McNealy

May 23, 2023

5  out of  5
rating by Randy McNealy
"Outstanding customer service!! For example: Responsive Knowelegable Initiative Pleasant I had the fortunate pleasure to work with Vanessa. I’m pleased to work with, and trust this staff, and I highly recommend Valler agency."
We responded:
"Randy, we very much appreciate your review and the opportunity to be your agency. "
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Cynthia

March 29, 2023

5  out of  5
rating by Cynthia
"We love this insurance company I’d also like to send. BIG THANK YOU to Vane she is amazing and such a great help, always orients us and helps us understand the best choices. I would recommend this place to anyone and everyone!"
We responded:
"Cynthia, thank you for your review! We appreciate the opportunity to be your agency. You are correct, Vanessa is awesome!"
Profile photo of Rosa Ituarte

Rosa Ituarte

March 28, 2023

5  out of  5
rating by Rosa Ituarte
"Muy buen servicio al cliente. Y los precios de aseguranza son buenos. Vanessa es la que me contesta y atiende, es muy amable y tiene mucha paciencia."
We responded:
"¡Muchas gracias Rosa! Aquí estamos para servirte en lo que necesites."